Our Mission

We strive to shift the way our clients think about adversity and change;
to improve their capacity to communicate to those impacted, with empathy, connection and commitment;
to diminish outrage and trauma and increase the capacity to think and act positively; and
to give individuals and organisations the momentum to change and to flourish

Our Promise

HighGround Communication will support clients as they face challenges, adversity and change, be it natural disaster, reputational crisis or rapid growth and development.

 

Even more importantly, HighGround will prepare clients to face those challenges. We work with you to build organisational and individual capacity prior to the precipitating event. And afterwards, support you as you rebuild and grow.

Our Principles

We create strategies. Before we do we must seek and question all assumptions including our own.

 

We tell stories. Before we do so we must listen, to deeply understand the many perspectives, to integrate and resolve.

 

We communicate. Before we do so we must ask ourselves: is it true? Is it useful? Is it kind?

Our Pillars

Community and Collaboration

Authenticity and Storytelling

Creativity and Innovation

Passion and Ambition

Empathy, Education and Empowerment

Founder + Managing Director

Rebecca Riggs

There is nothing either good or bad, but thinking makes it so. - Hamlet

My goal is to shift the way my clients think about adversity and change; to improve your capacity to communicate to those impacted, with empathy, connection, and commitment; to diminish outrage and trauma and increase the capacity to think and act positively; to give individuals and organisations the momentum to change and to flourish.

I work to three rules: acknowledge complexity, build connections, and tell the story.

I believe that when the problems are nuanced and interwoven – the solutions must be as well. The challenge then is to create strategies that are complex 

enough to be realistic and simple enough to be useful. 

In every moment, I work to create connections - between people and ideas, between corporations and the communities in which they work, between concepts and practical solutions, between the characters in the story who might not understand how much they have in common.

I’ve worked with perception and narrative for decades and have seen the power of the right story to teach new ideas, shift behaviour and create real change.